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FAQ

Shipping & Delivery

We provide free delivery across India except some regions that are not covered by our logistics partners.

Packaging

Ensuring the safety of our products during transit is of utmost importance to us. We use multilayer packaging, which includes bubble sheets, foam sheets, and corrugated boxes, to secure our products.

Order Cancellation

All our products are custom-made. Production begins immediately upon receiving the order, and therefore, cancellations or changes are not possible.

Expedited Delivery

Please send us an email at support@espravo.com. We will do our best to accommodate your request wherever possible.

Order Tracking

Once your order is shipped, you will receive an email containing the tracking number and the name of the service provider. For any assistance, please call us on 0484 2700090, Monday to Saturday (10:00 AM - 7:00 PM), or email us at support@espravo.com.

Returns

At Espravo, we take great pride in the exceptional quality of our custom-made products. Each item is thoroughly inspected before shipment. Since the orders are custom made, they are not eligible for return and are non-refundable. If you are not satisfied with your order, please contact us at support@espravo.com with your order number, a brief description, and a photo illustrating the issue.